Delivery Policy

Last Updated: October 1, 2026

At Kavellora, all of our services are delivered digitally. We do not ship physical products. Once your logo design project is completed, the final approved design files are delivered electronically to the email address provided during your purchase or through the agreed delivery method.

1. Digital Delivery

All logo design services purchased through Kavellora are digital services. No physical item will be shipped to your address.

Depending on the package purchased, your final design files may be delivered in commonly used digital formats suitable for online and business use.

2. Delivery Time

Delivery times may vary depending on the selected design package, project requirements, communication, and revision requests.

Where a specific delivery timeframe is stated on the product or during checkout, that timeframe represents the expected delivery period under normal circumstances.

Some packages may include expedited delivery. Any applicable delivery timeframe will be clearly indicated with the relevant service.

3. Design Process

After your order is successfully placed, we may require information about your business, preferred style, colors, industry, and other project details.

Design work begins once the required information has been received. Delays in providing the necessary information, feedback, or approvals may affect the overall delivery timeframe.

4. Final Files

Once the design has been approved and the project is completed, the final files will be delivered digitally.

Depending on the package purchased, delivered files may include formats such as:

• PNG
• JPG
• PDF
• SVG
• Other applicable digital formats

The exact file formats included depend on the service or package purchased.

5. Revisions and Delivery

If revisions are included with your selected package, the delivery timeline may be extended depending on the number and complexity of requested changes.

Revision requests should be communicated clearly so our design team can process them efficiently.

6. Email Delivery

Customers are responsible for providing an accurate and accessible email address when placing an order.

Kavellora is not responsible for delivery issues caused by an incorrect email address, full inbox, spam filters, or other circumstances outside our reasonable control.

If you do not receive your files within the expected timeframe, please contact us so we can assist you.

7. Download and File Access

Once final files have been delivered, customers are responsible for downloading and securely storing their files.

Kavellora may not be able to guarantee permanent access to previously delivered files. We therefore recommend keeping a backup of all final design files after delivery.

8. Delays

While we aim to meet the delivery timeframe associated with each service, unexpected circumstances, technical issues, unusually complex projects, delayed customer feedback, or other factors may occasionally affect delivery times.

If a significant delay occurs, we will make reasonable efforts to communicate with the customer and provide an updated timeframe.

9. No Physical Shipping

Kavellora does not provide physical shipping for logo design services. Any reference to delivery refers exclusively to the digital delivery of design services and final files.

10. Contact Us

If you have questions about the delivery of your order or have not received your final files within the expected timeframe, please contact Kavellora through the contact information available on our website.

Kavellora
Website: Kavellora.com
Email: Through our website contact page